Everything you might want to know

Entual is an AI external relations intelligence platform. It helps public affairs, corporate affairs, government relations, strategic communications, agencies, and advisory teams detect reputation, policy, and stakeholder risk earlier, surface exposure across markets, and turn intelligence into strategic output before issues escalate.

Entual is built for teams managing complex stakeholder environments: public affairs, corporate affairs, government relations, strategic communications, reputation, market entry, agencies, consultancies, and leadership teams in regulated sectors.

Entual monitors external signals across policy, regulation, politics, media, markets, stakeholders, reputation, risk feeds, newsletters, and AI-generated visibility. Sources can be configured by market, sector, language, institution, issue, and strategic priority.

Media monitoring shows mentions. Entual surfaces risk. It connects media, policy, stakeholder, market, reputation, and AI-search signals to your organisation's strategic context, then helps your team decide what to brief, say, and do before exposure escalates.

Entual automatically generates a stakeholder map for each client across competitors, regulators, partners, investors, media, political actors, industry bodies, and more. Trial accounts get a focused map of around 25 entities; Professional and Team accounts get a 50 to 65 entity map (Team also includes named journalists); Bespoke engagements scale up to 80 to 100 entities or more across multiple markets, with quarterly map reviews with our operators. Every signal is scored against your stakeholder graph, so you see what matters to the people and organisations that matter to you.

The Content Studio turns your intelligence into ready-to-use output: briefing notes, position papers, stakeholder communications, social media content, regulatory responses, and strategic memos. All content is grounded in your latest signals and tailored to your voice profile and audience.

Entual distinguishes between national markets (Netherlands, Germany, France, Belgium, and so on) and EU-supranational scope. Intelligence queries are tailored to each: EU-scoped monitoring targets directives, consultations, and named institutions, while national monitoring focuses on domestic regulation and local media. Signals are automatically translated and scored regardless of source language.

Refresh cadence is tier-based. Trial accounts refresh every 6 hours. Professional refreshes every 2 hours with on-demand scans available. Team refreshes every hour. Bespoke engagements refresh every 15 minutes with continuous on-demand scans. Stakeholder maps refresh every 14 days on Professional, every 7 days on Team, and on a 7-day cycle with quarterly operator reviews on Bespoke. Reputation scoring runs daily across every plan.

Entual is industry-agnostic but particularly effective in regulated and stakeholder-intensive sectors. Current use cases span renewable energy, digital assets and fintech, healthcare and e-health, payments and financial services, telecommunications, and market entry strategy across the EU and beyond.

Yes. Entual supports multi-tenant agency environments where one team manages intelligence across multiple client portfolios. Each client profile has its own stakeholder map, signal feed, reputation tracking, and content context. Agency users can switch between clients and assign team members to specific portfolios with tailored focus areas and market coverage.

Entual routes tasks across eight AI providers with automatic fallback chains for reliability. Research synthesis, content generation, risk analysis, and scoring each use purpose-selected models. This multi-provider approach means no single point of failure and the ability to use the best model for each task.

Entual is available by request. Request trial access and the team will get back to you within a couple of working days. Trials run for 14 days inside the same Entual platform a full account uses, with bounded capacity caps.

14 days of full Entual, configured around your markets, stakeholders, and issues. Reviewed access. No payment required to start. We onboard you, you use it, we check in.

If you decide to keep Entual at the end of your 14-day trial, you can lock in the first 3 months on the Professional plan for €1,500 instead of €2,850 (47% off). One-time offer at conversion. After the first 3 months, you continue on standard monthly or annual billing.

Yes, on a bespoke engagement basis. Reach out to info@entual.io with the size of your team and the type of accounts you serve.

Professional is €950 per month or €760 per month on annual (€9,120 per year, paid upfront): 1 seat, 1 client profile, 1 market, 2-hour signal refresh. Team is €2,500 per month or €2,000 per month on annual (€24,000 per year, paid upfront): 3 seats, up to 3 client profiles, up to 3 markets, hourly signal refresh, named journalists in maps. Bespoke is a custom annual engagement with 15-minute refresh, unlimited scope, and named-operator support. Full breakdown on the pricing page.

Monthly billing has a 3-month minimum. Annual billing is a 12-month term with a 30-day non-renewal notice. No long lock-ins, no surprise auto-renewals.

Annual is a single upfront payment for 12 months at a 20% discount. Professional: €9,120 per year. Team: €24,000 per year.

No. Activation is prepaid and non-refundable. The trial exists so you can verify Entual works for you before paying. See the refund policy for details.

Yes. Additional seats on Team can be added at any time. Email info@entual.io for pricing.

Bespoke is a custom annual engagement for organisations operating in regulated, multi-market, or politically dense environments. It includes everything in Team, plus unlimited markets and stakeholders, unlimited seats, direct access to our in-market analysts, unlimited special-circumstance reports (crisis briefs, M&A intelligence, regulatory deep-dives, stakeholder soundings), quarterly stakeholder map reviews with operators, custom integrations and intelligence configuration, white-glove onboarding, a named operator, quarterly business reviews, and custom DPA, security questionnaire support, and data residency options beyond the EU default.

Bespoke pricing is custom, set per engagement, and only on annual contracts. The scope is shaped around the markets you operate in, the depth of analyst access you need, and the integrations and custom intelligence configuration involved. Reach out at bespoke@entual.io with a short note about your environment and we will come back with a scoped proposal.

From first conversation to operational platform with the agreed customisations typically takes 2 to 4 weeks, depending on integrations and the depth of intelligence configuration. We are happy to start with a scoped pilot before signing the full annual contract.

EU (Netherlands). Each account is logically isolated. We do not share or sell data. A DPA is available on request from legal@entual.io. Sub-processors list is available on request.

No. Entual does not permit third-party foundation model providers to train their general-purpose models on customer data where no-training or zero-retention configurations are contractually or technically available. See the privacy policy for full detail.